Legal

Your privacy matters.

Last updated: February 2026

The short version

  • ✓We collect what we need — your phone, bank details, and how you use the app.
  • ✓We never sell your data — not to advertisers, loan apps, or anyone.
  • ✓Your financial needs are private — we don't share who asked for what.
  • ✓We use industry-standard security — your data is encrypted and protected.
  • ✓You can delete your account — and we'll delete your data.

What we collect

Information you give us: your phone number (to create your account and send OTPs), bank account details (to verify identity and process withdrawals), display name, email address when you give a donation, and request details when you ask for help.

Information we collect automatically: device info (phone model, OS, app version), usage data (screens you visit, features you use), transaction history, and log data (IP address, timestamps, error reports).

How we use your data

To run the platform — process transactions, send notifications, prevent fraud, and improve the experience.

To verify identity — your phone number and bank details are used to confirm you are who you say you are. We do not use them for marketing.

To keep the platform safe — we analyze usage patterns to detect and prevent abuse.

What we do not do

  • ✓We do not sell your data to third parties.
  • ✓We do not share your request details with your employer, family, or anyone not using the platform.
  • ✓We do not use your data for advertising.
  • ✓We do not store your bank account password — payments go through Paystack.

How we protect your data

All data is encrypted in transit (HTTPS) and at rest. We use industry-standard security practices. Payment processing is handled entirely by Paystack, which is PCI-DSS compliant.

We do not store full bank account numbers. Only the last 4 digits are visible in your account.

Your rights

You can request a copy of your data at any time by contacting us. You can delete your account — we will delete your personal data within 30 days. You can opt out of non-essential communications in your account settings.

Changes to this policy

We may update this policy occasionally. We'll notify you of significant changes via the app or email. The date at the top of this page shows when it was last updated.

Questions about your privacy? Contact us — we take this seriously.